Paid Canada Pr Travel Document Application Fee Online but I Am Asked Again to Pay 50.70 Fee
Logging into CEAC
How do I log into CEAC?
Where do I notice my NVC instance number and invoice ID number?
Who can log into my CEAC business relationship?
Is my personal information on CEAC secure?
Reading messages from NVC
Where exercise I find messages from NVC?
Tin I ship NVC a message through CEAC?
I'thousand not getting alerts from NVC that at that place has been a modify in my CEAC business relationship. How do I update my email address?
Updating your contact information
How can I update my email address?
How practise I update my mailing address or telephone number?
Understanding your case status
How do I know the status of my case?
How do I read the status nautical chart on my CEAC summary folio?
How practice I read the status on the Affidavit of Back up tab and Civil Documents tab?
Changes to derivative family members
What is a derivative family member?
What if my derivative family member wants to look to immigrate?
How do I alter a derivative family unit fellow member'due south condition to "follow-to-join"?
How do I add a derivative family member to my case?
Troubleshooting
There's no "Salve" button. Will I lose what I've uploaded?
The "Submit Documents" push button isn't working. What's wrong?
My scanner won't save my certificate in the required size. How can I fix this?
My scanner automatically saves my documents in a file type that CEAC doesn't take. What do I do?
I'm not able to log into CEAC. What should I practise?
The "Submit Documents" button isn't working. What'due south wrong?
How practice I log into CEAC?
Immigrant visa applicants use their National Visa Centre (NVC) case number and invoice ID number to log into CEAC. NVC will send you lot both of those numbers when they receive your approved petition from USCIS. Keep this information in a prophylactic place.
Where do I discover my NVC case number and invoice ID number?
The National Visa Center (NVC) will send yous both of those numbers. After NVC receives your approved petition from USCIS, NVC creates a example file for you at the Department of State and assigns you an NVC case number. NVC volition send you a letter of the alphabet or east-mail service with your instance number and a separate invoice ID number. Keep in mind that you cannot brainstorm to pay fees or submit documents until you receive this alphabetic character from NVC instructing you to begin processing.
Who can log into my CEAC account?
Upon receipt of your approved petition from USCIS, NVC volition send your log-in information to you lot (the visa applicant), your petitioner in the United States, and your attorney (if you lot have designated i). If yous want to share your information with anyone else, that is up to you lot. Keep in mind that if y'all add together anyone's email address to your case so they can receive updates and instructions – such every bit another family unit member or friend – that person will receive your log-in data. Make sure you only share this information with people you know and trust. Practise not share information near your case on social media, and never give your instance number to strangers.
Is my personal information on CEAC secure?
Your application information on CEAC is secure. Yous need two unique pieces of information to log into CEAC. To provide additional protection, users will exist unable to view documents that contain Social Security numbers and sensitive financial information once they are submitted to CEAC. You will only be able to view them if NVC finds an error and asks you to delete the document and upload a new one.
Where do I discover messages from NVC?
When NVC has an update to your case condition or needs to ask you to submit additional information, they will mail service a message in your CEAC account. You tin can find these on the top-right of the summary page in a box titled "Messages." Simply click on the message icon to exist taken to the message screen, which resembles an e-mail inbox. Whenever NVC puts a new message in your CEAC account, they will send an email to every email address listed on your case. This email will tell yous to log into CEAC to read your message.
Can I send NVC a bulletin through CEAC?
No, if you lot have any questions after reviewing this page, delight contact us using our Public Inquiry Class.
I'm not getting alerts from NVC that in that location has been a change in my CEAC account. How tin can I update my electronic mail address?
Please cheque the "Email Addresses" section of your CEAC business relationship to brand certain that we have your right electronic mail address. Please follow these instructions if yous need to update your e-mail address.
How tin can I update my email address?
Information technology is very important that you lot let NVC know if your email address changes, since that is our main manner of contacting yous. Information technology is easy to update your email address on CEAC. On the top-right expanse of your summary page, you will run into a box that says "E-mail addresses." Simply click on the "edit" button and you'll be taken to a screen where you can delete, add, or change email addresses for you (the visa applicant), your petitioner, and any third-political party agent you want to receive notifications nearly your case. Nevertheless, at this fourth dimension you cannot update your attorney'due south information online. Attorneys demand to contact NVC by using our Public Inquiry Form if there is a change to their contact information.
How do I update my mailing accost or phone number?
To update the mailing accost or telephone number of anyone associated with a case, please contact NVC using our Public Inquiry Course. Remember that whenever you lot contact NVC please provide your case number, the proper noun of the petitioner, and the name and appointment of birth of the chief visa applicant.
How do I know the condition of my instance?
Once y'all log into CEAC, you will see a summary folio for your case. At that place are multiple places on this page where y'all can run into the location and status of your example. On the pinnacle correct of the page is a field that says "Your case is currently at." This field will notation whether your case is at NVC or an embassy or consulate overseas.
At the bottom of the summary page is a nautical chart that has information on the condition of each visa applicant and fiscal sponsor on your case. With one glance, you tin see who has paid their fees, who submitted a visa awarding form, and whether all of the required documents for both visa applicants and financial sponsors have been submitted to NVC. If anything reads "Start Now," "Incomplete," or "Not Submitted," that ways that you lot must submit something to NVC for review. If everything says "Paid," "Complete," "In Process," or "Submitted," that means NVC is reviewing your case.
How do I read the status nautical chart on my CEAC summary folio?
There are two sections to read. The kickoff is titled "Affidavit of Support." Below that is a department titled "Applicant Information." Here is a sample status nautical chart:
How to read the Affirmation of Support section: This department shows the status of all the financial sponsors on a case. For family-based immigration, the petitioner is always listed equally a financial sponsor. At that place will be a condition listed for each sponsor in the three columns in the Affidavit of Support section:
- Part column
Petitioner/Principal Sponsor = Petitioners of family-sponsored clearing cases must submit an Affirmation of Support form, no matter their income level.
Articulation Sponsor = The petitioner does not meet the required minimum income threshold to sponsor an immigrating family fellow member and has asked this person to exist a joint sponsor.
Household Member =The petitioner does not encounter the required minimum income threshold to sponsor an immigrating family unit member and has asked a relative who lives with him/her to aid sponsor the immigrant.
- Affidavit of Support Fee column
Outset At present = You must pay this fee.
In Procedure = Your payment is beingness processed online.
Paid = The fee has been received by NVC.
- Affidavit of Back up Documents and Financial Bear witness column
Get-go At present = You take not uploaded or submitted any documents for this sponsor.
Incomplete = The financial sponsor has started uploading documents but has not finished.
Not Submitted = You have uploaded all of the required documents merely have not submitted them to NVC.
Submitted = The fiscal sponsor has uploaded and submitted all required documents, and NVC is at present reviewing them.
Invalid Medico = NVC reviewed the required documents and something is incorrect or missing. The financial sponsor should go to the document screen to read NVC'southward instructions and upload new documents.
Accepted = NVC reviewed the financial documents and there are no changes that demand to be fabricated.
How to read the Applicant Information section: This section has a list of all the visa applicants associated with a single instance number. In that location will exist a condition listed for each visa applicant under the 4 columns in the Applicant Information section:
- Status cavalcade
Chief Applicant = The person who is the main beneficiary of the immigrant petition. This person has a close family unit human relationship with the petitioner in the Us, or is an employee of the sponsoring U.S. company.
Accompany = This visa applicant is a derivative family member of the chief bidder and will immigrate to the U.s. at the aforementioned time as his/her parent or spouse.
Follow-to-Join = This visa applicant is a derivative family fellow member of the chief applicant and will emigrate to the Us much after than his/her parent or spouse. For that reason, this bidder is not going to submit a visa application package now and will non attend a visa interview until he/she is ready to immigrate.
- Four Fee column
Start Now = You must pay this fee.
In Procedure = Your payment is being processed online.
Paid = The fee has been received past NVC.
- 4 Application column
N/A = You haven't paid the Iv fee for this applicant. You won't have admission to the awarding grade until the fee is paid.
Starting time Now = Begin filling out your application form.
Incomplete = You began working on your grade merely accept not finished.
Re-opened = You completed your form just need to make a change. Only NVC or a U.South. Embassy can re-open a Form DS-260 for you.
Completed = You lot have submitted your form to NVC.
- Ceremonious Documents column
N/A = You haven't completed the IV Awarding (DS-260) for this applicant. You won't have access to the awarding form until the fee is paid.
Starting time Now = No documents take been uploaded.
Incomplete = You started uploading documents but accept not finished.
Not Submitted= You lot have uploaded all of the required documents but accept not submitted them to NVC.
Submitted = You uploaded and submitted all required documents, and NVC is reviewing them.
Invalid Doc = NVC reviewed all the required documents and something is wrong or missing. Please go to the certificate screen to read NVC's instructions and upload new documents.
Accustomed = NVC reviewed the documents and in that location are no changes that need to be made.
How do I read the condition on the Affidavit of Support tab and Civil Documents tab?
You need to beginning choose the visa bidder or financial sponsor whose status y'all desire to review. Then you can look at the status of each document that person submitted. Each document is listed in a column on the left. To the right of each document name are three columns: Date Uploaded, Status, and Response Note. Hither is an example:
The Condition column will reflect i of the post-obit statuses:
Missing = You lot demand to upload and submit this certificate.
Uploaded = You scanned and uploaded this document but you accept not submitted information technology for NVC's review.
Due north/A = Y'all marked this certificate equally non bachelor.
Submitted = You submitted this document and it is with NVC for review.
Rejected = NVC reviewed this document and something is incorrect. Please look at NVC'south feedback to the right under "Response Note" and and then correct and re-submit the document.
Accepted = NVC has reviewed this document and in that location are no changes that need to be made.
If NVC finds an error on a required document, they will reject the certificate and tell you what needs to be corrected. They volition post their feedback to the right of the document, in the Response Note cavalcade. They will also ship y'all a message in your CEAC business relationship detailing what the fault is and how to fix it. You then demand to delete the rejected document, and upload a corrected document. Subsequently you lot submit it, NVC volition review information technology.
What is a derivative family member?
A "derivative" visa bidder is the spouse or small-scale single child (younger than age 21) of the beneficiary of an immigrant petition. Derivative family members can utilize for immigrant visas with the beneficiary, who is considered the "principal" applicant. These derivative applicants must fill out required awarding forms, obtain required civil documents, pay the required fees, and undergo medical examinations. Same-sex activity spouses of U.S. citizens and Lawful Permanent Residents (LPRs), forth with their small-scale children, are eligible for the same immigration benefits every bit contrary-sex spouses.
What if my derivative family unit member wants to look to immigrate?
The principal applicant (the person who is named in the immigrant petition as the "beneficiary") must enter the U.s.a. before or at the same time as other family members with visas. As long every bit the principal bidder spouse or parent has already immigrated to the United States, the derivative family unit member can await to complete his or her visa awarding procedure. This is called "follow to join."
However, the family member needs to consider these important points:
• Y'all should non attend a visa interview at an embassy overseas if you practise not intend to immigrate right abroad. This is considering immigrant visas expire quickly, at maximum six (six) months from the date of the required medical exam. Your visa cannot be extended and all fees are nonrefundable.
• Children of U.S Citizens must enter the U.s. before they turn 18 years quondam; otherwise they lose the ability to automatically become a U.South. citizen under the Child Citizenship Deed.
• A derivative kid who may be eligible for benefits under the Kid Status Protection Act could lose those protections if they practice non pursue Lawful Permanent Residence within a year of a visa becoming bachelor to them.
• Y'all must ensure your application does non stop. To do this, you must contact NVC at least once a year.
How practise I change a derivative family unit member's status to "follow-to-join"?
If the case is at the National Visa Middle, you can make this change in CEAC. On the case summary page's status chart, there is a list of visa applicants under "Applicant Data." To change the traveling status of a derivative family member to follow-to-join, click on the drop-downwards box in the "Status" cavalcade. Select "Follow-to-bring together." Alternately, if your family member decides to travel with you to the United States, yous tin can select "Accompanying."
Once you brand this change, the bidder's status will read "Under Review." It will accept approximately one hour earlier the change to "Follow-to-join" or "Accompanying" shows in CEAC's status chart.
If your case has already been scheduled for a visa interview and your family unit member decides to change his/her traveling status, delight contact the U.S. Diplomatic mission correct away.
How do I add a derivative family unit member to my case?
On the instance summary page's status chart, there are two buttons under "Applicant Information." To add or remove a family member from your case, click on the appropriate button. You lot will have to enter information almost your family member, including name, address, e-mail, and relationship to yous. The new derivative visa applicant' name volition then appear on the list of applicants and you will have to pay the Immigrant Visa Fee, complete a Course DS-260 awarding, and upload civil documents for that person. Notwithstanding, information technology will take approximately i hour after adding a family fellow member before the pick to pay the Immigrant Visa Awarding Fee is active.
Note that some visa categories are only for unmarried persons, and a alter in marital status could make you ineligible for that visa category. Typically eligibility for a visa category depends on the legal status of the petitioning family member in the United States, your historic period, and your marital status. You can detect a listing of immigrant visa categories on our website with details on the eligibility requirements for each type of immigrant visa.
There's no "Save" push. Will I lose what I've uploaded?
No. Anything that is uploaded is automatically saved to your CEAC business relationship. However, NVC volition not have access to your documents until you press the "Submit Documents" push button on both the Affidavit of Back up tab and Civil Documents tab. You cannot submit documents until all of the required documents take been uploaded for every visa applicant and every fiscal sponsor listed on your example in CEAC.
The "Submit Documents" button isn't working. What's wrong?
The "Submit Documents" button is non available until y'all take uploaded every required document for every visa applicant listed in the Ceremonious Documents tab, and for every fiscal sponsor in the Affidavit of Support tab. If the condition of whatever required document is "Missing," yous cannot press the "Submit Documents" push.
My scanner won't save my document in the required size. How can I fix this?
Your scanner probably has a default resolution that is very big merely that can be changed in the scanner'southward settings. Await for a department titled "File save settings," "Car mode," "Resolution," "Image settings," or something like. You lot may be able to modify the default resolution or you may need to specify the resolution each time you scan a document. If there is an option to bear witness the settings dialog box each time you browse, y'all may want to make that option active. Yous shouldn't demand a default resolution of more than 50 to 75 dpi.
My scanner automatically saves my documents in a file type that CEAC doesn't take. What do I exercise?
Your scanner probably has a default file type that tin be changed in the scanner'south settings. Await for a section titled "File save settings," "File type," "Image settings," "Auto mode," or something similar. Make sure that under "Prototype format" or "Blazon" it says .jpg, .jpeg, or .pdf. If in that location is an option to show the settings dialog box each fourth dimension you browse, you may want to make that pick agile.
I'm not able to log into CEAC. What should I exercise?
If you are using the right case number and invoice ID to log in and you are receiving an error message, please take a screenshot of the message and ship it to the states using the Public Inquiry Form.
The "Submit Documents" push isn't working. What's incorrect?
The "Submit Documents" button is not available until yous have uploaded something for every required document for every financial sponsor listed on your instance. If the condition of any required document is "Missing," you cannot press the "Submit Documents" button.
Source: https://travel.state.gov/content/travel/en/us-visas/immigrate/the-immigrant-visa-process/step-1-submit-a-petition/step-2-begin-nvc-processing/ceac-faqs.html
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